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Cash Plus

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happycamper1
happycamper1 Posts: 113 Forumite
edited 29 September 2013 at 3:11PM in Budgeting & bank accounts
If anyone is thinking of using these guys (https://www.cashplus.co.uk), have a good hard think, they've been a terrible experience with me so far. Opened up a business account with them, they sent the card and details to our registered company address even though I filled in my home address for the delivery section. Waited & waited.... no details so called them , no prob they said we'll send it to your home address. Got it everything was fine for 3 months, then they've blocked access to it as "you changed all the billing details for your account" errr no I didnt, they then said its because your account has tried to have money deposited into it errrrr we've deposited into it over 10 times already!! Resolution was that I had to provide a certified copy of a home utility bill which meant faffing around at the post office and faxing over. Faxed it over, "we've not received it" faxed it again "got it we will sort for you today" 4 days later and still nothing, chasing up daily (on an 0871 number no less). I'm waiting on over £500 that's been transferred to the account. I would seriously consider other options than these jokers.
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