trojan downloader agent.11 again!!

catford

still have this agent.can anyone recommend a FREE download which will identify and get rid of trojans.I have AVG,spybot,adaware,spyware guard,trojan remover andspyware blaster all to no avail. have i got TOO much? Maybe my biggest hammer would help. any help or advice greatly appreciated. I put these trojans in the virus vault,should i be doing this or what?

Rex_Mundi

If you are running XP, have you turned off the system restore before you run your scans? It could be that system restore is putting the trojan back after it has been quarantined by your antivirus.

james123

i have used Avast very successfully to remove tojans/diallers/viruses. there is an option to scan on boot up, which basically scans your whole drive (including restore points)before windows loads up! there should be a link at the top of the board in the security sticky


hth


jim

p.s make sure you update the definitions (there is an auto update option) so the program has more chance of finding and removing the trojan

danmanchester

As Rex says....if the trojan keeps coming back it's because it's lodged itself in system restore! pesky bu***r!!!
Disable/turn OFF system restore...then open up your anti virus software and schedule a BOOT scan and reboot.That should do it fingers crossed..then run ALL your anti spyware programs ensuring they remove any naughty bits n bobs....THEN ENABLE system restore again. Good luck.

catford

I'm using W2000.is scanning for virus etc in "safe mode" the same as scanning in disable restore? i've tried a scan in safe mode but old agent 11 is still in there when i reboot.

Fran

No, it's not the same thing. I don't know how to turn off system restore in your system but presumably you have found how to do that? First turn off system restore, then reboot your computer pressing F8 as it starts up and choose safe mode. Then run your antivirus and other things like AdAware, Spybot if you have them. If you haven't got them links can be found under FAQ's - "Internet Security" which is a sticky at the top of this board. Once you have run these in safe mode, reboot and turn on system restore.

catford

couldn't find system restore so i used safe mode with f8 and ran trojan remover'avg'spybot and more.--that resulted in 3 attempts to get the b

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y thing to start up again!!! now i'm on frans advice-i've gone back to last good configuration. they say patience is a virtue----think i'll go for a beer!or two. thanks everyone.