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yorkshire bank/virgin media?

fuzzyrex
Posts: 2 Newbie
i checked my bank account yesterday to find Virgin media had taken a direct debit payment out of my account that i knew nothing about,Ive never given over my bank details to the company or signed any paper work, the bill is in my ex partners name & he doesnt even have a bank account,i rang the bank & they say it isn't their responsibility its virgins,rang virgin & they say it isnt theirs either & the bank should make an idemnity payment,rang the bank again but am just getting the brush off!
who should i be holding responsible? i think its the banks as surely they are meant to safeguard my money?
who should i be holding responsible? i think its the banks as surely they are meant to safeguard my money?
0
Comments
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The bank should refund the money if the money has been taken without your permission.
How Virgin took money without any bank details is a mystery to me though.Well life is harsh, hug me don't reject me.0
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