Jewsons win - prize not as advertised

sharona71

Hi all,

Thanks again for your amazing advice and help. I now have an update...!

I emailed the MD of Jewsons and Edwin Mutton last night (thanks again for their details!) and had a pretty quick response.

Edwin Mutton was lovely and agreed to look into it for me if I didn't hear back from Jewsons...

and ...

Jewson's rang me at 11.00 this morning saying that it was the supplier's fault, and they've complained to them. I will now receive the advertised prize when it's in stock in November, and they are also sending me a £50 John Lewis Voucher for the inconvenience.

Am very happy, and want to thank all of you again for your help - you truly are all amazing.

Good luck with your comps!
xx

Barnabysue

Great result, well done for persevering

surfboard2

Excellent news!

Rikmano

Hi Sharona71,

I have just read your thread, and I have to say I'm sorry to hear that you've had to go through this ordeal and honestly Jewson's have definitely made you go around in a circle, but the main thing is you've fought your rights as the competition winner and we are delighted to hear that you have managed to get the right prize including a £50 John Lewis voucher. Congratulations and I hope your entire prize package comes sooner then November

brownhandbag

Fantastic news!

Sometimes I think just because it's a prize some companies forget you are as important as a cash buyer....perhaps even more so as the bad publicity generated defeats the reason for running a comp in the first place.

I have had a run of chasing prizes lately but have not been defeated yet! Have added a couple of companies to my list not to buy from though It helps tremendously when people post comp terms on here too. If you can quote them back then it saves a lot of hassle.

Thanks for the update, I know it is not easy to complain when it's a win.

cagsd

Yay, that's great news! Glad you followed it up and they have sorted it out for you xx

HoneyBooBoo_2

Great news sharona71, glad you persevered and will be getting your rightful prize soon.:j
Also I think this goes to show what a wonderful community we have here on the compers forum with people searching for details re: MD's and giving very useful advice and support. Well done everyone, pats on the back to you all! :T:T:T:A:A:A

mjm3346

Well done, shame it took so much effort to get the right prize but in the end I would also say well done Jewsons for sorting it and adding a bit on top (quite a bit if you get to keep both patio sets).