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Jewsons win - prize not as advertised

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Comments

  • Hi all,

    Thanks again for your amazing advice and help. I now have an update...!

    I emailed the MD of Jewsons and Edwin Mutton last night (thanks again for their details!) and had a pretty quick response.

    Edwin Mutton was lovely and agreed to look into it for me if I didn't hear back from Jewsons...

    and ...

    Jewson's rang me at 11.00 this morning saying that it was the supplier's fault, and they've complained to them. I will now receive the advertised prize when it's in stock in November, and they are also sending me a £50 John Lewis Voucher for the inconvenience.

    Am very happy, and want to thank all of you again for your help - you truly are all amazing.

    Good luck with your comps!
    xx
  • Barnabysue
    Barnabysue Posts: 9,058 Forumite
    Great result, well done for persevering :)
    Luck is believing you’re lucky – Tennessee Williams

    May your pockets be heavy and your heart be light. May good luck pursue you each morning and night – Anonymous
  • surfboard2
    surfboard2 Posts: 2,006 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Excellent news!
  • Rikmano
    Rikmano Posts: 554 Forumite
    Eighth Anniversary 100 Posts Combo Breaker Photogenic
    Hi Sharona71,

    I have just read your thread, and I have to say I'm sorry to hear that you've had to go through this ordeal and honestly Jewson's have definitely made you go around in a circle, but the main thing is you've fought your rights as the competition winner and we are delighted to hear that you have managed to get the right prize including a £50 John Lewis voucher. Congratulations and I hope your entire prize package comes sooner then November :)
  • Fantastic news!

    Sometimes I think just because it's a prize some companies forget you are as important as a cash buyer....perhaps even more so as the bad publicity generated defeats the reason for running a comp in the first place.

    I have had a run of chasing prizes lately :( but have not been defeated yet! Have added a couple of companies to my list not to buy from though :) It helps tremendously when people post comp terms on here too. If you can quote them back then it saves a lot of hassle.

    Thanks for the update, I know it is not easy to complain when it's a win.
    total wins 2013 £5500 2014 £7500 2015 £23,900 2016 £10,650 2017 £13,040 2018 £10,620 2019 £10,115 2020 £3970.00
    ITV Winners Club Member #131
    Back Comping in 2024!
  • cagsd
    cagsd Posts: 7,662 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yay, that's great news! Glad you followed it up and they have sorted it out for you xx
  • Great news sharona71, glad you persevered and will be getting your rightful prize soon.:j
    Also I think this goes to show what a wonderful community we have here on the compers forum with people searching for details re: MD's and giving very useful advice and support. Well done everyone, pats on the back to you all! :T:T:T:A:A:A
  • mjm3346
    mjm3346 Posts: 47,306 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Well done, shame it took so much effort to get the right prize but in the end I would also say well done Jewsons for sorting it and adding a bit on top (quite a bit if you get to keep both patio sets).
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