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opened 'amazon' email got trojan cant delete

Hi please can you help. I stupidly clicked on a file in what I thought was an email from amazon. Mcafee stopped it but I keep getting you have a trojan restart your computer. I have dont this 3 times and have run a full scan, but it cant remove the trojan. It says rijiep.exe has been stopped but it cant be deleted. Is there any way to remove it please? Thanks :D
Thanks to all competitions posters and answer finders
:T
Don't squander time its the stuff lives are made of
:rotfl::rotfl::rotfl::rotfl::rotfl:

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Run a full scan with Malwarebytes.
    And then remove McCrappy and install a decent free AV (Avast, Avira or MSE). Or Kaspersky is free with Barclays online banking.
    No free lunch, and no free laptop ;)
  • ossie
    ossie Posts: 354 Forumite
    Part of the Furniture 100 Posts Photogenic
    try adwcleaner from bleepingcomputers.com.....
  • Feel a bit bad now, as I got one of those emails this morning. Never thought to put out a warning. Anyway, Amazon or their genuine sellers, do not put zip files in their emails, so treat as scam/spam and delete.
  • boatman
    boatman Posts: 4,700 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I got one too, opened it on my android phone...
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