bank changed my address

bengal-stripe

ran123ran wrote: »

.....they would have had to go into their system and physically change it.

ran123ran wrote: »

.......I don't know why they would suddenly change that.

ran123ran wrote: »

wasn't a postal mishap - my address had changed on the banks system....

Come on.....spit it out.....isn't that the issue, why you make that mountain out of a mole hill:

"How much compensation should I get?"

redcard

Poor lad is traumatised now his neighbours know his lifestyle is financed on pay day loans!

ran123ran_2

got a letter from the bank. i had asked them to explain why they changed my address without my authorisation - their answer "likely to have happened at the time of opening NEW joint account" ....i would have thought they would know when/how by checking system logs....

i had also asked if security had been compromised - they didn't answer this question but have offered to open another current account for me to use instead of existing.....

they offered no apology but offered £250 goodwill gesture?

I get the feeling they haven't even looked into this properly. I have written back insisting they answer my questions