Free Mcafee with Skybroadband Problem!

geeky_2

Hi,

I have sky broadband on both my main PC and my laptop. I havent had any problems with my desktop. However my lap top is currently not fully protected. I've managed to narrow it down to the fact that "the signature file is more than 30 days old". I have gone on the protected status and to "fix", this then brings up "no updates available". I have looked about on Mcafee and have no idea how i can check this, therefore my "computer and files and email and IM" are unprotected.

Is there anyone who knows how to get me back to being fully protected??

Could you please let me know without jargon as I'm not too techie!

Thanks

Donnie

Could it be that you only have a time limited trial of the software?

Oh...I see that you don't have the problem on your PC. In that case.....I have no idea.

m00nie

if its a trial and ran out ( it stil normaly runs but dont update) you can get a years free via natwest

HERE

geeky_2

Sorry Guys, forgot to mention it isn't a Trial - it's free software from Skybroadband and only had it since about christmas!

Donnie

Were you allowed to install it on more than one computer?

geeky_2

Yes, It is for any PC in my home using skybroadband. Any ideas??

Donnie

That may be the case, but can you point out to me where it is stated that it is licenced for more than one machine?

albertross_2

Have you gone through the registration process, until you do that, it won't update.