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Indemnity refund & direct debits.

Hi,

I have recently (today) received a indemnity refund through my bank
against BT.

Should I immediately cancel my direct debit with them.

Will they attempt to take the money again if I do not ?

Many thanks

Tempu27

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 26 September 2013 at 5:43PM
    Impossible even to guess without knowing the full story.

    Generally, by the rules, they have to inform you somehow in advance before any transaction.
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    An indemnity refund normally results in automatic cancellation of the DD by the bank - but best to double check
  • rb10
    rb10 Posts: 6,334 Forumite
    dzug1 wrote: »
    An indemnity refund normally results in automatic cancellation of the DD by the bank - but best to double check

    Not in my experience ... as a claim under the DD guarantee just means they've made one mistake, not that you never want to pay them again!

    I'd have been pretty annoyed if Nationwide had cancelled my NPower DD when I made a DD claim earlier this year.
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