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BT and trying to get refund.

chanz4
chanz4 Posts: 11,057 Forumite
Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
in Phones & TV
My final bill was produced 12/09/2013, it said don't worry we will automatically refund you. guess what still no refund, and fobbing off by customer service.

Tesco landline is good
Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.

Comments

  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What customer service ?
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Chanz4,

    I can help you with this. Please use the contact info in my profile to send over your details.

    Thanks

    Neil
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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