Nationwide Internet Banking FAULT.

James

Just for Info:

You can log on to Nationwide Internet Banking, but what a surprise.

You may find you accounts have vanished.

They have a 'technical problem' at this time, and don't know how long it is going to take to fix.

Call them at your peril, it's one very long queue.

Hope this helps

Highwayman999

Yep, me too, thanks for info.

innovate

This is a well known issue. Amazing they still haven't fixed this.

Your account(s) will re-appear before long, but you might wish to register your displeasure in a formal complaint to Nationwide.

James

Problem resolved.

It's back to normal (for me anyway).

Dustykitten

Not for me it's not, I can only see my credit card none of my other accounts.

I shall be registering my disapproval.

singledaddy

wow, thank god for this site. Was messing myself for a minute.
Hopefully will all be sorted soon )

oscarward

yep, still telling me I have no accounts

davenport151

Thanks for that!
Just logged in as per usual and I seem to only have the credit card!
1st stop was here for any info.

Archi_Bald

http://www.nationwide.co.uk/contact_us/service_availability/service_availability.htm

Joe_Bloggs

This is illustrative of why we all should have more than one bank account with independent information technology.


My Nationwide only shows the mortgage. I did most of my bank house keeping yesterday. There is more work in the pipeline as their faster payments system is scheduled to be 'maintained'.

Due to essential maintenance between 26th and 29th September Faster Payments will be delayed 01:00 to 03:30 Thursday and unavailable 22:00 Friday to 09:00 Saturday and 22:00 Saturday to 09:00 Sunday. We apologise for any inconvenience.

It might be worth checking the back of the sofa if this saga continues.

Edit Nationwide have changed their message to:-

Due to essential maintenance outbound Faster Payments will be queued and inbound payments rejected 22:00 Friday 27 to 09:00 Saturday 28 and 22:00 Saturday 28 to 09:00 Sunday 29 September. We apologise for any inconvenience.

James

Archi_Bald wrote: »

http://www.nationwide.co.uk/contact_us/service_availability/service_availability.htm

Thanks for the above link.

It's still worth trying to log on though as individual accounts seem to come back at differing times, although this link shows online banking unavailable.