customer wants to cancel dispatched Amazon marketplace order

avfc4life

Yes but you have to give the buyer the benefit of the doubt. Not everyone out there is trying to rip you off and the only way that things like this work is through trust. Yes there are some tell tale signs of people trying to scam you but alot of people arnt. The buyer might have brought the item and have a perfectly good reason for not wanting it. If they return the item and get a refund (less postage) then there isnt a problem even if they are buying the item cheaper off someone else. As long as they dont ruin your item then they can buy it off someone else cheaper. People on here are always shopping around for the best deal. She shouldnt have purchased it though but if she returns it in the same condition then there is nothing you can do.