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PPI Claim bank fo Cahoot Loan back in 2000

Dear Martin or anyone who else can help...

I had a loan with Cahoot back in 2000 and I can't find or remember any of the account details. This was all saved on a old Hotmail account which is no longer used and deleted.

I have tried to re-open the account with Hotmail but they tell me the data stored would have been deleted.

I have contacted Santander, who tell me because the loan was back in 2000 they wouldn't have any records...

Is this true or are they just brushing this aside... ?

Any assistance or guidance would be extremely appreciated.

Thanks

Comments

  • dunstonh
    dunstonh Posts: 120,009 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Is this true or are they just brushing this aside... ?

    It can be true. many only hold records for 6 years after debt is repaid. Some hold longer. Some shorter. If you dont believe them then you can spend £10 and do a data subject access request. If that comes back with nothing then you know they were right.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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