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faulty goods

l bought a printer from argos last week which is faulty, when l return it am l intitled to my money back or do l have to accept a credit note

Comments

  • WTFH
    WTFH Posts: 2,266 Forumite
    have you got the receipt?
    what is the fault?
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • reeree
    reeree Posts: 935 Forumite
    WTFH wrote: »
    have you got the receipt?
    what is the fault?
    yes lve still got the receipt, the printer leaves a line down the middle of the paper
  • WTFH
    WTFH Posts: 2,266 Forumite
    A line of ink or a crease line?

    if it's a line of ink, then run the head cleaner in deep clean mode.
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • Are you in a relationship with this printer?
    The truth may be out there, but the lies are inside your head. Terry Pratchett


    http.thisisnotalink.cöm
  • WTFH
    WTFH Posts: 2,266 Forumite
    Are you in a relationship with this printer?

    Yes, it's f**..., oh, no hold on, this is a family forum...
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • DigForVictory
    DigForVictory Posts: 12,117 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 25 September 2013 at 12:34PM
    I think that translates to yes, you should take it back.
    Whether you want another pup from the same litter or a different mutt is open for negotiation.

    "With faulty goods, you simply need proof of purchase". (Martin's SAD FART notes)
  • No it translates as this part of the forum is called "Marriage, Relationships and Families" so I was wondering why you posted here?
    The truth may be out there, but the lies are inside your head. Terry Pratchett


    http.thisisnotalink.cöm
  • WTFH
    WTFH Posts: 2,266 Forumite
    I think that translates to yes, you should take it back.
    Whether you want another pup from the same litter or a different mutt is open for negotiation.

    "With faulty goods, you simply need proof of purchase". (Martin's SAD FART notes)

    Sure, but if the fault is that the printer heads need a full alignment/clean before first use, then rather than taking it back, I'd actually try that to see if it "fixed" the perceived "problem"
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • It might do as well in a consumer rights or techie board, but most marriages, families & relationships have someone whose job it is to 'fix stuff'...
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