any one else using Virgin broadband?

hamsterfan1

Is yours playing up? - mine is so slow today

Luckyone

I'm on Virgin Broadband & mine was playing up yesterday very slow, but so far today O.K

xxx

cagsd

Mine's fine, have you checked their service status page - it will often tell you if there's a known fault in your area.

https://my.virginmedia.com/faults/service-status

hamsterfan1

thanks cagds - didn't know that page existed - there's a TV fault but not intermittent slow speeds

mclarkie

Check out their help and support forum too. good for more info and advice

http://community.virginmedia.com/

nelie

My BF has virgin, they have just had another box installed and their line re-done.

Couldn't even load pages when I was there last week. He's down south, so it might be a problem with one of the exchanges! xx

dibuzz

Mine's been slow at times today but not too bad

theluckofthedraw

I have virgin too. Considering we are paying for the super duper fast broadband it never does seem quicker . We had trouble with TV and internet yesterday and the day before, it kept switching off and on. when it did eventually return the Tivo box wouldn't FF , record or rewind. It seems OK now though:j

dlizi

The information about maintenance etc. is never up to date, I find virgin media to be totally pants. In the last 6 weeks I have not had a whole week without losing hours or days of broadband use.

poohbear1

I had a problem with my pages taking forever to load a few weeks ago, it was driving me mad so I gave them a call. He got me to sign into the hub admin and change some numbers around on the settings, since then its been fine.

Not very good with computers so I can't say what I changed, I just did what he told me to do :rotfl:

robbies_gal

you can get compensation if u dont have service for a certain amount of days