help anyone else having problems with talktalk and ex-directory?

mike216

Talk Talk response received to initial web complaint, denying everything, refuting my claim for compensation - 29 Sept

Notice of Intended Proceedings and Opportunity to Cure, + evidence of personal details being on 192 dot com's online directory, sent to Talk Talk - 30 Sept

ipswich448

TT featured in tonight’s Watchdog on BBC1,

http://www.bbc.co.uk/blogs/watchdog/2010/09/talk_talk.html


The good news is that the BBC are putting an e-mail address on the website, so you can send complaints direct to head office. So forget Em & Mark and the TT members forum.

TalkTalk

Hi All,

If any customers have problems with their directory status please feel free to join the Members Forum and this can be addressed.

Regards

Mark

Heinz

ipswich448 wrote: »

TT featured in tonight’s Watchdog on BBC1,

http://www.bbc.co.uk/blogs/watchdog/2010/09/talk_talk.html

The good news is that the BBC are putting an e-mail address on the website, so you can send complaints direct to head office. So forget Em & Mark and the TT members forum.

[EMAIL="watchdog@talktalkplc.com"]watchdog@talktalkplc.com[/EMAIL]

NovaStar_2

Having received the letter about a month ago I've now received the BT directory and I'm furious I'm in it. Not because of the phone number but now my address will undoubtedly start to appear in various searchable internet services. Short of paying for me to move house I don't see how TalkTalk can possibly compensate me for the loss of privacy. Scale this up amongst maybe thousands of subscribers and I can't believe how incompetent they have been; I really can't. Offering me a free phone number change is really quite laughable.