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Send back the shoes? Very.co.uk

2

Comments

  • Cycrow wrote: »
    the difference with a car/house is that the loan/debt is secured against it.

    store credit is not secured on the goods.

    if you get an unsecured personal loan to buy a car, then you cant simply send back the car the cover the loan, and the bank certainty wouldn't accept the car as part/all payment.

    you would have to sell the car yourself then use the money to pay it off, the same as you can do with the trainers

    thank you for explaining, now that I completely understand. I hadn't looked at it from the secured loan aspect.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    JasperW3 wrote: »
    Using a Very account I purchased some trainers for £90; after a couple of repayments I was caught out by their 28 day payment cycle. Admittedly I fell behind a couple of months but rectified this by way of agreed managed repayments. For 3/4 months they kept sending me letters saying I was in arrears. After a lengthy phone call one evening it turns out they'd actually placed my first repayment on my account before they'd set up the agreement. Again I was caught out by their 28 day payment cycle, to which they were completely inflexible. With my nonpayment of the account it has been passed to a debt collection agency who are requesting I pay £133 to clear the balance. I had only paid £73 in total to Very.

    So whilst I appreciate it is my debt and interest has gone onto the account I have refused to pay £200 for a pair of shoes. I have offered them the difference between what I have so far paid and the original amount of the trainers, which they're not accepting. So offered to send them the (worn) goods back which again they've declined, surely this is no different to not paying a mortgage/car and regardless as to whether it's been used/lived in it's still repossessed. They've offered no compromise and I wondered where I stand with what I've offered them?
    JasperW3 wrote: »
    Please explain how the comparison is nonsense.
    JasperW3 wrote: »
    I understand what you're saying but is that 'the law' or are you just saying that. My counterargument to that would be the much sought after second hand market.

    It is most certainly an item that can be resold to recover any monies towards what is owed. It's not an item of food that I've consumed or used tissues for example.

    Well sell them yourself
    You bought from Very
    They are very easy with regards to payment dates
    look on your statement or online account and it tells you when the payent is due and the minimum you can pay
    You havent even paid for the shoes yet,let alone the interest :eek:
  • custardy wrote: »
    Well sell them yourself
    You bought from Very
    They are very easy with regards to payment dates
    look on your statement or online account and it tells you when the payent is due and the minimum you can pay
    You havent even paid for the shoes yet,let alone the interest :eek:

    I have no intention of selling the shoes to raise the funds. I merely offered them back as they were being uncooperative.

    I am new to store credit and when I originally opened the account and budgeted for the shoes, I hadn't factored in the 28 day payment terms. This was NOT highlighted until I received my first statement. I get paid on the same date per calendar month and came unstuck with Very when they needed two payments in one month which was and still is impossible.

    They have been inflexible and not willing to compromise.

    What's the worst that can happen, I get a black mark against my credit rating - oh no!
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    JasperW3 wrote: »
    I have no intention of selling the shoes to raise the funds. I merely offered them back as they were being uncooperative.

    I am new to store credit and when I originally opened the account and budgeted for the shoes, I hadn't factored in the 28 day payment terms. This was NOT highlighted until I received my first statement. I get paid on the same date per calendar month and came unstuck with Very when they needed two payments in one month which was and still is impossible.

    They have been inflexible and not willing to compromise.

    What's the worst that can happen, I get a black mark against my credit rating - oh no!

    Not highlighted?
    you mean you didnt read what you were signing up to?
    If you cant manage the payments on a pair of trainers,then you couldnt afford them
    So its you who is inflexible
    pay up or trash your credit
  • bargainbetty
    bargainbetty Posts: 3,455 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 24 September 2013 at 1:46PM
    JasperW3 wrote: »
    What's the worst that can happen, I get a black mark against my credit rating - oh no!

    If they default you, then yes, that is what will happen. The 'worst' is after that, when you struggle to obtain any form of credit for several years, fail credit checks for rental agreements, try to change your phone contract and get rejected etc.

    You failed to meet the terms of the agreement. You are continuing to refuse to do so. They do not have to be flexible, they have a contract. You are liable for the costs, and would be wise to settle up as rapidly as you possibly can.
    Some days, it's just not worth chewing through the leather straps....
    LB moment - March 2006. DFD - 1 June 2012!!! DEBT FREE!



    May grocery challenge £45.61/£120
  • custardy wrote: »
    Not highlighted?
    you mean you didnt read what you were signing up to?
    If you cant manage the payments on a pair of trainers,then you couldnt afford them
    So its you who is inflexible
    pay up or trash your credit

    Yes not highlighted, and I'm sure I'm not the only one who has not read the small print.

    If I could have afforded the trainers outright I wouldn't have got them on credit.

    To rectify my outstanding amount I phoned Very and set up a managed repayment who set it up incorrectly and paid my repayments outside of this agreement, which resulted in my account defaulting, they've admitted this, it's on my records. They then referred my account to a debt collectors who are demanding the higher amount.

    This is the last time I come on this site. You're all a bunch of ignorants who seem to think you're better then everyone else. I wanted advice not to be picked on for not fully understanding a credit agreement.

    I shall live with my 'trashed' credit rating thanks.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    JasperW3 wrote: »
    Yes not highlighted, and I'm sure I'm not the only one who has not read the small print.

    If I could have afforded the trainers outright I wouldn't have got them on credit.

    To rectify my outstanding amount I phoned Very and set up a managed repayment who set it up incorrectly and paid my repayments outside of this agreement, which resulted in my account defaulting, they've admitted this, it's on my records. They then referred my account to a debt collectors who are demanding the higher amount.

    This is the last time I come on this site. You're all a bunch of ignorants who seem to think you're better then everyone else. I wanted advice not to be picked on for not fully understanding a credit agreement.

    I shall live with my 'trashed' credit rating thanks.

    bye now :beer:
  • If they default you, then yes, that is what will happen. The 'worst' is after that, when you struggle to obtain any form of credit for several years, fail credit checks for rental agreements, try to change your phone contract and get rejected etc.

    You failed to meet the terms of the agreement. You are continuing to refuse to do so. They do not have to be flexible, they have a contract. You are liable for the costs, and would be wise to settle up as rapidly as you possibly can.

    Being refused credit is not a concern of mine, especially over £133 and as far as I'm concerned Very then failed to meet the terms of the managed repayments by setting it up incorrectly and refusing help me after this time, they just stitched me up further.
  • JasperW3 wrote: »
    Being refused credit is not a concern of mine, especially over £133 and as far as I'm concerned Very then failed to meet the terms of the managed repayments by setting it up incorrectly and refusing help me after this time, they just stitched me up further.

    And actually they do have a duty of care so if I am struggling to repay any amount they should have qualified my credentials before accepting my account.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    JasperW3 wrote: »
    And actually they do have a duty of care so if I am struggling to repay any amount they should have qualified my credentials before accepting my account.

    what? qualify you dont understand how to pay for things or that you were actually 12?
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