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Praise - Amazon

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So my steam cleaner packed up again, only 10 months old. Emailed Amazon, got a reply the same day telling me a new one is on it's way and with a returns label attached.
I had an issue with some hair straighteners earlier this year and while they couldn't replace them, they refunded me straight away.
Can't fault them, other companies could learn a lot.
:beer: Amazon!
:beer:

Comments

  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    That pretty much mirrors my experience of buying with them. The High Street could learn lessons from them.
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