Ingenious Designs Totnes, Devon

harrys_nan

I had the misfortune to buy from this company. :mad:
They sell wall stickers online and I presume at fairs and Regattas as I purchased a wall sticker from them at Dartmouth Royal Regatta.
I was told upto 2 weeks for delivery although on their web page they do say 2 - 3 days. I have waited just over 3 weeks now.
I have called them 4 times now just to get a delivery date but as yet have had no answer.

Be Aware

sadiebobs

Hi I also ordered online from them on 19/07/13 and now it's September and still no order! I have called them numerous times and emailed requesting to cancel and for my money back, but still no reply. Awful company, if I ever find them at a ideal home show etc, ill be straight down there to embarress them and ensure no one buys their products!!!

harrys_nan

I have phoned Trading Standards and have been told i must write to them and send it recorded delivery.
You must tell them to;
Please respond and give them a date to respond to you say a week after you send the letter,
give them a log of the calls/ emails you have made to them,
Tell them they are in breach of contract and have failed to comply to terms agreed,
ask either for the goods to be sent to you or a full refund.
This letter must be sent recorded for proof of postage this way they have to sign for the letter.
If they dont reply you must get in touch with trading standards
I most certainly will take them to court if need be
PM me if you want anything else
harrys nan

harrys_nan

Dont forget to tell them where you ordered from and how you paid

missesther

I just looked at their site and one of their wall stickers has the word "alot". Seriously. Who would spell words so badly that you put on your wall and (presumably) see every day?!

smh.

harrys_nan

does that mean everything is spelt wrong?
I didn't order online I ordered in the flesh so to speak so saw what i ordered

izza

I too have had the misfortune of dealing with this unethical couple.
They call me in desperation as they needed embroidered polo shirts for an exhibition, I produced them and sent them (my stupidity) with them promising to send me a cheque. This was last November I have managed to speak to them 3 times, them always promising to pay, but since March this year they do not reply to voicemails or emails, I also sent them a threatening letter of court action.
They are that unethical they did not even reply offering a debt payment plan.
STAY WELL AWAY FROM THESE LOW LIFES.:mad::mad:

harrys_nan

I wish I had never heard of them as well, I have complained to trading standard but all they said was to write to the company and ask for my money back, which I did, but lo and behold all adverts etc got closed down, so what was the point, it was going to cost more than the goods to take them to court.
I think they know exactly what they are doing and that they are nothing but con artists.When I realised my goods were not coming I started to look at reviews for them and realised they have been ripping ppl off for a while.
I purchased from them at a regatta and I know for a fact they never paid in full for their stall at this fair.
I wish I could tell the world not to deal with them