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FairFX - Lost/ Stolen Card Replacement BEWARE

Just remembered that I reported a fairFX payg Mastercard when I was on holiday.

It still had a good amount of money on it and was suprised to have not received a replacement.

I was shocked when I contacted them that they dont replace cards as standard or contact people, even when the card contains funds.
PLAY GOOD!

trolls and abusers will simply be added to my ignore list - you can do it too! its under USER CP

forums.moneysavingexpert.com/profile.php?do=IGNORElist

Comments

  • That'll be because they charge you for a replacement. I think it's currently £6 for a replacement card.
    Whilst my posts do not constitute financial advice, I am always, without fail, 100% right! :D
  • Mancunian
    Mancunian Posts: 963 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 21 September 2013 at 6:01PM
    I don't find that acceptable that they simply don't do anything if you report one lost/ stolen. An email or letter or even a tick box saying 'replace'- BAD SERVICE!
    PLAY GOOD!

    trolls and abusers will simply be added to my ignore list - you can do it too! its under USER CP

    forums.moneysavingexpert.com/profile.php?do=IGNORElist
  • Mancunian wrote: »
    I don't find that acceptable that they simply don't do anything if you report one lost/ stolen. An email or letter or even a tick box saying 'replace'- BAD SERVICE!

    Agreed. I binned mine off years ago.
    Whilst my posts do not constitute financial advice, I am always, without fail, 100% right! :D
This discussion has been closed.
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