Cavendish Online & Fidelity FundsNetwork £45 Account Fee

Just in case anyone else comes across this confusing information from Cavendish Online and the Fidelity FundsNetwork platform where, when you login to your account, it states that your 'advisor' has opted you into the Account fee (when really is hasn't).


Cavendish website states 1/10/13
cavendishonline.co.uk/investments/

“The Cavendish Online FundSupermarket (powered by FundsNetwork™) will have no other charges than the Annual Managment Charge (AMC) applied to the selected fund and all trail commission will be rebated. As a result of this new facility, Cavendish Online customers will now benefit from:
· NO initial charges on all funds
· NO switching fees
· NO Cavendish Online fee
· 100% rebate of natural trail commission


----

Fidelity FundsNetwork states 1/10/13
fidelity.co.uk/investor/products-services/investment-options/account-fee-adv.page

· Annual fee of £45 per annum (£22.50 collected half-yearly)
· No initial charges on lump sum and Monthly Savings Plan investments submitted online
· No switching fees on all transactions submitted online
· Qualifying investments include ISAs (including paper transfer applications) and mutual funds held outside of an ISA
· One fee payment covers all of your accounts on which you receive advice (single and joint)
· Once your Adviser has informed us that you wish to pay the · Account Fee you will enter a cooling-off period during which you can change your mind.
· After the cooling-off period has ended you will not be able to switch out of the Account Fee and opt to pay our alternative Initial and Switch Charging pricing option.

----

Cavendishes response 1/10/13 :

I am sorry for the confusion caused by the information on the Fidelity FundsNetwork website.

Cavendish Online have special terms with Fidelity FundsNetwork to other brokers which means all our clients get nil initial charges and the free switching without having to pay Fidelity FundsNetwork’s £45.00 annual fee.

The information on the Fidelity FundsNetwork website is only applicable to clients using a financial advisor other than ourselves but I can appreciate that this is confusion, but Fidelity FundsNetwork have not produced special information that just relates to our clients.
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Comments

  • jem16
    jem16 Posts: 19,542 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    blibbert wrote: »
    Just in case anyone else comes across this confusing information from Cavendish Online and the Fidelity FundsNetwork platform where, when you login to your account, it states that your 'advisor' has opted you into the Account fee (when really is hasn't).


    Cavendish website states 1/10/13
    cavendishonline.co.uk/investments/

    “The Cavendish Online FundSupermarket (powered by FundsNetwork™) will have no other charges than the Annual Managment Charge (AMC) applied to the selected fund and all trail commission will be rebated. As a result of this new facility, Cavendish Online customers will now benefit from:
    · NO initial charges on all funds
    · NO switching fees
    · NO Cavendish Online fee
    · 100% rebate of natural trail commission

    Cavendish Online is keeping 0.05% of the Platform Fee without explicitly stating this.

    That may have to change under RDR.
  • jem16 wrote: »
    Cavendish Online is keeping 0.05% of the Platform Fee without explicitly stating this.

    That may have to change under RDR.

    0c39e27cf519831a9db75aad002c5360.png

    How will Cavendish Online earn an income?

    An investor WILL NOT pay anything directly to Cavendish Online. The only charge that an investor will have to pay is the AMC (Annual Management Charge). Cavendish Online will then rebate any natural trail commission received back to the client. Cavendish Online will retain a small proportion of the total annual charge payable, equivalent to £5.76 per annum for an ISA valued at £11,520 (which is the 2013/14 ISA limit).
    The illustration below shows a typical fund (Invesco Perpetual High Income) where an AMC of 1.5% is charged. By using Cavendish Online you will be rebated 0.5% of this every year.


    http://www.cavendishonline.co.uk/investments/our-service/


    Accept it will probably need to change as you say but not exactly hiding their fee.
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

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  • Cavendish is the 'cheapest' atm because it has no overheads. It uses the Fidelity platform and has low number of staff. It receives the AMC, but only takes a very small percentage of that because it doesn't need it all to cover its costs/turn a small profit!

    Things will most certainly change from April next year...
  • KDH_2
    KDH_2 Posts: 132 Forumite
    Part of the Furniture Combo Breaker
    Seems the discount of the £45 investor fee has come to end.according to an online document received today.
  • jimjames
    jimjames Posts: 18,503 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    KDH wrote: »
    Seems the discount of the £45 investor fee has come to end.according to an online document received today.

    Received from Cavendish or Fidelity?
    Remember the saying: if it looks too good to be true it almost certainly is.
  • I received this online document from Cavendish online today as well saying the investor discount of £45 has come to an end. Does this mean that Fidelity will be taking the £45 per year charge from my portfolio then or Cavendish will? Does this mean that Cavendish is no longer one of the cheaper platforms?
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  • Perelandra
    Perelandra Posts: 1,060 Forumite
    jimjames wrote: »
    Received from Cavendish or Fidelity?

    From Fidelity. I've asked Cavendish to confirm.

    It will be a shame if it's removed, as it was now, I think, the only remaining finacial benefit to going to Fidelity via Cavendish?

    If it's correct, it will probably be the catalyst to make me move my accounts, which were already pretty borderline, post RDR.
  • puk999
    puk999 Posts: 552 Forumite
    Ninth Anniversary 500 Posts
    I had the same online document today. From FundsNetwork.
  • The Cavendish website still says:
    Cavendish Online FundSupermarket

    Cavendish Online has created a fund supermarket providing the cheapest route to buy a stocks & shares ISA.
    All new investments to the Cavendish Online FundSupermarket (powered by FundsNetwork™) will have
    THREE explicit charges applied:
    1. A fund manager charge
    (This charge will vary according to the fund you wish to buy and vary between 0.07% and 0.85% with most at 0.75%.
    Tracker funds start from 0.07%. Please click here to identify a specific fund charge.
    2. A platform charge of 0.20%
    3. A Cavendish Online Ongoing fee of 0.05%
    So could be that Fidelity didn't intend to include Cavendish clients in that statement so would be worth clarifying the situation with Cavendish.
  • jimjames
    jimjames Posts: 18,503 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Perelandra wrote: »
    From Fidelity. I've asked Cavendish to confirm.

    It will be a shame if it's removed, as it was now, I think, the only remaining finacial benefit to going to Fidelity via Cavendish?

    If it's correct, it will probably be the catalyst to make me move my accounts, which were already pretty borderline, post RDR.
    It's still cheaper, 0.25% vs 0.35%. Only works cheaper direct if you have over the next tier when it drops to 0.2% direct.
    Remember the saying: if it looks too good to be true it almost certainly is.
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