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Help ! Phone ran out of memory while recording video and now unable to play.

Hi,
Really hoping someone can help.

Went to see Roger Waters The Wall Live at Wembley and took a couple of videos on my xperia mini pro. On the last one at the end of the show a message came up on the phone relating to insufficient memory (I think as I couldn't read it properly and it was dark) It stopped recording so I put it away.

When I tried to play it later I couldn't :eek:. I've loaded it on to the lappy but no luck on that. When I look at information it tells me it's MP4 and taken at 10.05 on the 14/09/13 and size 210mb.

I tried deleting loads of stuff off my phone but it made no difference.

I'm totally gutted that I can't view the video.
Hopefully someone here can help

Thanks M

Comments

  • download and try vlc player on your laptop it sometimes plays cut short vids ignore the repair option click play anyway.
  • Thanks for the reply. Unfortunately it still won't play :(

    Any other ideas ?
  • I have tried filming another video and it plays back ok, but still can't get the other one to work.
    Surely someone else has come across this problem. Really hope there is a way to retrieve and play the video. I think it's about 15-20 mins long.
  • Please help someone.

    Surely someone else has had this issue before, I'm desperate to retrieve/play this video.

    Thanks

    M
  • Nilrem
    Nilrem Posts: 2,565 Forumite
    Part of the Furniture 1,000 Posts
    edited 28 September 2013 at 3:54PM
    The most likely reason you can't view the video is that it's not been closed/saved in an easily viewable format (basically where the tablet ran out of room it didn't finish the file off properly), so removing other stuff off the tablet won't do anything, as the issue is that the file isn't to the standard that the playback programmes require for the format.

    Your best bet is to try some different media players on a PC, things like VLC, and Zoomplayer, media player classic as they handle "bad" video files differently, sometimes VLC is better than Zoomplayer, other times Zoomplayer copes better with videos than VLC (I've got some videos where the encoding is poor/slightly corrupted at some point and VLC won't show them or cuts out, whilst zoom player copes with them).

    When you tried VLC did it give a specific message?
    IIRC it often gives something like a "rebuilding index" message if a file is slightly ropey but it thinks it can manage (basically it's going through the file and working out information that should have been included in it).

    You may also want to try some of the video conversion/fix utilities that are around, as they can often read the file fully (rather than requiring it to be exactly right), find keyframes and then allow you to re-encode it in a playable format.
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