Trial Flight Lesson Voucher

rhapsody7

Hi,

I'm completely new to this but just wanted some help and advice really. I have a big interest in planes and for my 40th birthday last year my friend bought me a voucher for a trial lesson. I was nervous about it to start with but then thought great. I followed all the rules on the paperwork and booked my lesson within the 3 months of getting the voucher. I rang the flight centre the morning of my flight and it was cancelled due to the weather. I re-booked and my second lesson was also cancelled due to weather. I re-booked again for the third time and this time I got a call from the flight centre to say they would have to cancel as the plane's engine had to be repaired as the found metal in it! (cessna 150) also to be told that it was lucky it made it back to the airfield!!!
I was quite worried about flying in this now but it was re-booked for a 4th time! This time I actually made it to the flight centre only to be greeted with the pilot, his wife and kids. Not at all friendly or welcoming. Not good for a nervous me!!
I had no pre-flight briefing and when we walked over to the plane his wife showed me how to get in and I was told not to put my weight on the back of the seat as it was a bit dodgy!! I'm getting bad vibes by this point. The pilot and his wife had already had a slight disagreement in front of me about running late. When the pilot got into the plane next to me he didn't introduce himself and said it was up to me if I wanted to fly!!! It took us over an hour to get there by car, I couldn't believe it, so unprofessional and why was it up to me? I said I hadn't done this before. He mentioned the plane slightly rocking in the wind on the ground and I was to multiply that by 10 up in the air! Also my head would get thrown about and it wouldn't be enjoyable at all.
I was put off completely at this and after he said again that it was up to me I decided to quit.
Overall It didn't seem right to me, unprofessional and as if he didn't want to take me on the flight. Not sure if they'll give a refund but I really don't want to go with them at all. Just wondered how I should go about asking for a refund on my friend's behalf? I guess they don't have to as they say in the small print it has to be within 7 days of purchase.