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Elderly Mum and Call Barring Scam? Can you help

My elderly Mum has just paid £49.99 to a company who said that they can stop her unwanted calls!
She thought they said £4.99 and still went ahead and gave them her Debit Card number!
She has had a letter but she cant find it but she did notice the address was on a sitcky label with a first class stamp and it wasnt franked mail as you would expect from a company
So I cannot find their name.

Does this sound familiar to anyone??

Comments

  • jhp
    jhp Posts: 2,342 Forumite
    edited 16 September 2013 at 11:25AM
    Perhaps they have sold her a Call Blocker device.

    Like this one shown here http://www.cprcallblocker.co.uk/

    Or the other possibilty she has subscribed to something similar to these people.

    https://www.callpreventionregistry.co.uk
  • Hi jhp
    Yeah I saw that but it wasnt that I'm afraid.
    I think I have found them and they are called Call Prevention Service so I have sent them a very Curt email
    Many thanks
  • jhp
    jhp Posts: 2,342 Forumite
    Hi jhp
    Yeah I saw that but it wasnt that I'm afraid.
    I think I have found them and they are called Call Prevention Service so I have sent them a very Curt email
    Many thanks

    No doubt similar to other company i mentioned. Their are few at it.
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Does she not have a 2 week cooling off period to cancel it, and the invoke a chargeback via the bank if no refund forthcoming?
    I advise my mother to use Credit card for ALL remote purchases, easier to lever on the seller.
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    buglawton wrote: »
    Does she not have a 2 week cooling off period to cancel it, and the invoke a chargeback via the bank if no refund forthcoming?
    I advise my mother to use Credit card for ALL remote purchases, easier to lever on the seller.

    I should keep a close eye on her credit card payments - if it's a 'service' there's the possibility it will be a recurring charge. Have a word with her CC company to see if they can give any advice.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I think you will find that she has simply paid them £50 to register her with the TPS-which either you or she can do direct for nothing.
    No free lunch, and no free laptop ;)
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    macman wrote: »
    I think you will find that she has simply paid them £50 to register her with the TPS-which either you or she can do direct for nothing.

    Maybe so, but I wouldn't trust an outfit that called me out of the blue, persuaded me to part with £50 to register for something I could do for free!

    There have been/are many of these scams that take repeat payments for allegedly one-off payments.
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