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smallblueplanet

my_definition wrote: »

Mine hasnt tracked
Its been 48 hours but hopefully it will still track. The book hasnt been dispatched yet so maybe thats why?

Mine tracked before the book despatched - it still hasn't yet although I've just had the email.

Maybe you should check it's showing up as a 'visited store' when you put in a 'cashback claim'. My visit was registered before the purchase tracked, which took about 24hrs.

b_girl

Thanks for posting OP

Just ordered a lovely book for DD's Christmas pressie. Just hoping it tracks now!

my_definition

smallblueplanet wrote: »

Mine tracked before the book despatched - it still hasn't yet although I've just had the email.

Maybe you should check it's showing up as a 'visited store' when you put in a 'cashback claim'. My visit was registered before the purchase tracked, which took about 24hrs.

Its there as a visited store, still not showing as tracked though

slewts

Tracked after 36 hours!

princessdreamer

Bought a book for £6 hope it tracks

MrsE_2

Mine hasn't tracked, maybe I didn't do it right?

POPPYOSCAR

smallblueplanet wrote: »

Mine tracked before the book despatched - it still hasn't yet although I've just had the email.

Maybe you should check it's showing up as a 'visited store' when you put in a 'cashback claim'. My visit was registered before the purchase tracked, which took about 24hrs.

Mine does not show up as a visited store but it still tracked.

MrsE_2

smallblueplanet wrote: »

Mine tracked before the book despatched - it still hasn't yet although I've just had the email.

Maybe you should check it's showing up as a 'visited store' when you put in a 'cashback claim'. My visit was registered before the purchase tracked, which took about 24hrs.

I'm viewing on the mobile ap site, I can't find how you check, maybe you can't check on the mobile site?

cte1111

Mine hasn't checked either, I've lodged a claim, will see how that goes. I definitely went through TCB in the correct way and they've got the time and date down correctly when I did the claim.

ms_night_ryder

Thanks, just ordered. A book I've been meaning to get, Just paid the postage.