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Sky Plus Box Question

On certain channels and then random channels- get message insert sat card,
so unable to watch, have turned box on and off etc. but this is happening all the time,
should i be requesting a new box.

thanks

Comments

  • missile
    missile Posts: 11,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Try re-installing the software. Maybe a dodgy card, phone Sky.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • Inactive
    Inactive Posts: 14,509 Forumite
    emilie03 wrote: »
    On certain channels and then random channels- get message insert sat card,

    You could try wiping the gold chip on your card gently with a clean, dry soft cloth, if that fails, then a call to Sky will be required.
  • emilie03
    emilie03 Posts: 130 Forumite
    sent e-mail to sky and explained just got e-mail back saying i would have to pay £10 for a new card!!
  • Inactive
    Inactive Posts: 14,509 Forumite
    emilie03 wrote: »
    sent e-mail to sky and explained just got e-mail back saying i would have to pay £10 for a new card!!


    The cheeky bar stewards, tell them it is their card ( see back of card ), not yours.

    You could try the cancel threat I suppose.
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