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Power of attorney and best savings interest rates

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  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I have POA for my mum's Santander 123 (3%) account and manage it online.

    * Open it online in her name.
    * Collect her post/account info.
    * Go to branch with POA & ID, and complete their POA registration form, and request online access.
    * Write formal letter of complaint when they mess up.
    * Accept £75 'goodwill' payment as apology
    * get online access

    Sorted!

    She has several other accounts, both postal and online, all of which I manage.
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