We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

TSB on hold for 18 minutes!

Applied for a new TSB bank account, received a text saying they need more info, so phoned them and now been on hold 18 minutes to get through. Perhaps this is an initial indication that I shouldn't bother?!
«1

Comments

  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sharpy2010 wrote: »
    Applied for a new TSB bank account, received a text saying they need more info, so phoned them and now been on hold 18 minutes to get through. Perhaps this is an initial indication that I shouldn't bother?!
    Sent you a PM, which may be to your advantage. ;)
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    Hi YB, just checked but can't see it :(
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    Received, will have a read now cheers!
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    How did you make your application?
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    It was online.

    I managed eventually to get through, and they said there will be a welcome pack in the post in the next few days with my new account details.

    Not sure what the "we need information" part of the text message they sent me was all about, as they didn't ask me for any lol.

    I'm sceptical as to whether a new account will even arrive lol!
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 11 September 2013 at 6:13PM
    sharpy2010 wrote: »
    It was online.

    I managed eventually to get through, and they said there will be a welcome pack in the post in the next few days with my new account details.

    Not sure what the "we need information" part of the text message they sent me was all about, as they didn't ask me for any lol.

    I'm sceptical as to whether a new account will even arrive lol!

    I applied on Monday and my applications gone AWOL. Speaking to the online application department, they are saying applications are not live at present and they are all being keyed manually.

    You can contact the online applications dept on 0845 835 7509 should you need too.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • zerog
    zerog Posts: 2,478 Forumite
    Sent you a PM, which may be to your advantage. ;)

    What's this about...?
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    zerog wrote: »
    What's this about...?
    Some help for sharpy, based on a recent experience of mine, that I'd quite obviously not like to share with the masses (especially bank employees who monitor these threads and who could possibly identify me from the detail provided).

    But you must have guessed that?
  • Why is there such a mad rush to join TSB. It's just a bank. Give it a year and they will be no better that any of the High Street mainstays.
  • Why is there such a mad rush to join TSB.
    3 more current accounts per person paying 3% AER would be my guess. ;)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.