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Please advise
GemLou_2
Posts: 31 Forumite
Hi
I posted in The success part initially and want to say sorry.
I have had various store cards Dorothy Perkins / top shop / new look / wallis / BHS / monsoon and M&S charge card.
Apart from m&s which I am unsure about the others all had PPI / card protection on them which the shop assistant did not explain was optional and I stupidly believed it was compulsory. All these cards are now clear and apart from Dorothy Perkins closed. Can I complain to anyone and they were all GE which was taken over by Santander?
My next problem is I have a card with Debenhams now clear but this was taken as a store card initially and then it was converted to a credit card by the card company not me, I did get a letter telling me it was changing to a credit card. This had PPI on too which was also I believed to be compulsory, can I complain to Santander as they took PPI off me? Or do I have to go back to GE.
I had an Egg card in the past, and an A&L loan which may have had PPI on, I need to look for some account numbers as I can't remember much about them.
I would really appreciate some advice as unsure what to do next and I feel that I was mis sold PPI as nothing was explained properly and I did not know it was optional or what the benefits were to have it or not. Many thanks for your time.
I posted in The success part initially and want to say sorry.
I have had various store cards Dorothy Perkins / top shop / new look / wallis / BHS / monsoon and M&S charge card.
Apart from m&s which I am unsure about the others all had PPI / card protection on them which the shop assistant did not explain was optional and I stupidly believed it was compulsory. All these cards are now clear and apart from Dorothy Perkins closed. Can I complain to anyone and they were all GE which was taken over by Santander?
My next problem is I have a card with Debenhams now clear but this was taken as a store card initially and then it was converted to a credit card by the card company not me, I did get a letter telling me it was changing to a credit card. This had PPI on too which was also I believed to be compulsory, can I complain to Santander as they took PPI off me? Or do I have to go back to GE.
I had an Egg card in the past, and an A&L loan which may have had PPI on, I need to look for some account numbers as I can't remember much about them.
I would really appreciate some advice as unsure what to do next and I feel that I was mis sold PPI as nothing was explained properly and I did not know it was optional or what the benefits were to have it or not. Many thanks for your time.
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