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Lloyds TSB Replacement Card

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How long does it usually take for a replacement card to arrive?

My DH lost his card, and went into the branch to order a new one. This was a week ago. Yesterday a card came through the door, so he went to the local cash machine and tried to get money, but the PIN was showing as incorrect. On further inspection today, it looks like they've sent us a card for his savings account (not the current account), but a few months back he got replacement cards for his current account because of the change over, so we're unsure if they've made a c*ck up and ordered the wrong card, or if the card for his current account is on its way and has been delayed.

Should the correct card have been here by now do you reckon?
"Beautiful young people are accidents of nature, But beautiful old people are works of art."
-- Eleanor Roosevelt

Comments

  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Logic would just tell me to call up and confirm.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • There is a new PIN if the card is lost. Did he get a new PIN as well?
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Plus there is a big difference in a saving account card to a current account debit card.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • BMN
    BMN Posts: 330 Forumite
    They usually take 5 working days to arrive.
    Their system gives an estimated date of delivery for card orders.
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