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Opening a TSB account - No Local Branch

Organist
Organist Posts: 146 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Budgeting & bank accounts
I note that like Lloyds, TSB require both parties to a joint account to attend a branch to prove their identity. Does this effectively mean that you can't set up an account with TSB if you can't get to a local branch even if you are happy to run the account online?
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Comments

  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Yes.

    But I think for the time being you are still able to use a Lloyds branch for any TSB business.
  • BMN
    BMN Posts: 330 Forumite
    innovate wrote: »
    Yes.

    But I think for the time being you are still able to use a Lloyds branch for any TSB business.

    No you can't. Lloyds staff don't have access to any TSB account details.

    For the time being they can process certain transactions (I think withdrawals and possibly deposits) whilst everybody gets used to it - but that's it.
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 10 September 2013 at 9:02PM
    1305478_10153272359740151_79240318_n.jpg?oh=03720d4c16df313566fd723103811834&oe=52310FB2&__gda__=1379039846_2bbfc54788e1bdcd464afb7f7c5229c5

    1369027_10153272372045151_642554682_n.jpg?oh=b0de82520349eed8392af4c97ce7399b&oe=52314970&__gda__=1379026701_6973bfda1699dcc4559329ff775cf4fa

    1240154_10153272386225151_1526853280_n.jpg?oh=95b0569655fbc890479bba1e738988f4&oe=52312166&__gda__=1379037908_7d163b5395ab02783837aabba591c9e2
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    edited 10 September 2013 at 9:02PM
    Are you saying that the information on the Lloyds website is wrong? And also wrong in those leaflets stclair posted whilst I was finding the stuff on the web?
    we are making the changes gradually, so both Lloyds Bank and TSB customers can still use all branches for as some time. We will put a notice in our branches to let you know when services for Lloyds Bank customers in a TSB branch, and TSB customers in a Lloyds Bank branch, will no longer be available.

    http://www.lloydstsbtransfer.com/?WT.ac=HPVL0412
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What exact information are you referring to?
  • BMN
    BMN Posts: 330 Forumite
    innovate wrote: »
    Are you saying that the information on the Lloyds website is wrong? And also wrong in those leaflets stclair posted whilst I was finding the stuff on the web?



    http://www.lloydstsbtransfer.com/?WT.ac=HPVL0412

    No I am agreeing with it. I said certain transactions can be processed, which is exactly what the leaflet outlines.

    Beyond that they can't do anything because they can't bring up your account details. They couldn't, for example, order you a replacement pin number for a now TSB account.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    BMN wrote: »
    No I am agreeing with it. I said certain transactions can be processed, which is exactly what the leaflet outlines.

    Beyond that they can't do anything because they can't bring up your account details. They couldn't, for example, order you a replacement pin number for a now TSB account.
    Yes they can order a PIN.
  • BMN
    BMN Posts: 330 Forumite
    jonesMUFCforever wrote: »
    Yes they can order a PIN.

    Nobody in a now Lloyds Bank branch can order a new PIN for a TSB customer. It's impossible to do so.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    BMN wrote: »
    Nobody in a now Lloyds Bank branch can order a new PIN for a TSB customer. It's impossible to do so.
    Sorry but you are wrong - there is a way ;)
  • Hominu
    Hominu Posts: 1,671 Forumite
    jonesMUFCforever wrote: »
    Sorry but you are wrong - there is a way ;)

    Which involves a certain phone call ?
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