What does this mean ?

amersall

You can use the same questionnaire, use the loan number they have given and ask that the other loan be looked at as well.

AppleDap

Thank you Amersall I really appreciate your help.
They ask on the form :-

"Was the affordability of the loan and PPI discussed with you at the the sale ? "
" If yes, what was discussed at the time of the sale ?"
Are they meaning talking about the rebate of the PPI ? They are asking about the loan as well as the PPI which is confusing me.

Also it asks :-
At the time you took out the loan did you expect to borrow extra money before this loan was repaid ?

If you did expect to borrow more money please explain why. and what you expected the money would have been used for.

If yes was this discussed at the time of the sale ?

If yes please provide details of the discussion.

We refinanced this with a mortgage home owner loan. We also had a loan previously that this loan refinanced as this was a consolidating loan. The pre joins loan also had PPI. All with the same bank.
We did expect to consolidate into a mortgage but were locked into a mortgage with another bank at the time and the early termination fee was too much but we had to reduce our outgoings with the loan at the time. This has been previously mentioned as they used to ring me all the time trying to sell products to me and were quite successful !
I can't fully say for sure if I did on the day, but i had a history of refinancing loans with ppi with them as I had rolled 3 loans in previous years with them and then consolidated and remortgaged with a different bank. It's that they have asked lots of questions about this refinancing of loans and in my first post where they said " If we had discussed this with you, we may not have recommended you take out the product " it's like they are saying..." its not our fault as you didn't tell us you would refinance fhe loan "

This is why I'm confused.

amersall

AppleDap wrote: »

Thank you Amersall I really appreciate your help.
They ask on the form :-

"Was the affordability of the loan and PPI discussed with you at the the sale ? "
" If yes, what was discussed at the time of the sale ?"
Are they meaning talking about the rebate of the PPI ? They are asking about the loan as well as the PPI which is confusing me.
Put what was discussed at the point of sale re the loan and PPI, tell them the full cost of this PPI was not explained in full for you to make an informed decision.
Also it asks :-
At the time you took out the loan did you expect to borrow extra money before this loan was repaid ?

If you did expect to borrow more money please explain why. and what you expected the money would have been used for.

If yes was this discussed at the time of the sale ?

If yes please provide details of the discussion.

We refinanced this with a mortgage home owner loan. We also had a loan previously that this loan refinanced as this was a consolidating loan. The pre joins loan also had PPI. All with the same bank.
We did expect to consolidate into a mortgage but were locked into a mortgage with another bank at the time and the early termination fee was too much but we had to reduce our outgoings with the loan at the time. This has been previously mentioned as they used to ring me all the time trying to sell products to me and were quite successful !If you told them you would be refinancing then put what you said above, tell the truth and put only what you remember, if you cannot remember then put this.
I can't fully say for sure if I did on the day, but i had a history of refinancing loans with ppi with them as I had rolled 3 loans in previous years with them and then consolidated and remortgaged with a different bank. It's that they have asked lots of questions about this refinancing of loans and in my first post where they said " If we had discussed this with you, we may not have recommended you take out the product " it's like they are saying..." its not our fault as you didn't tell us you would refinance fhe loan "

This is why I'm confused.

Put about refinancing the 3 loans previous and ask them to look at these, best to be honest, I don't know if they mean with "the product" they are referring to the loans or the PPI to be honest, if they give you a space for other info then use the Single Premium argument and the unfair rebate, the remaining PPI after the rebate being paid back you in settlement of each preceding loan,let them know about your means of repaying the loans with sickness package from work and life insurance, show you had no need of this PPI