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Switched from Npower
rosegirl36
Posts: 167 Forumite
in Energy
I have switched from Npower to Scottish power, as part of the process Scottish Power asked for a meter reading a couple of weeks ago which they pass on to Npower to create final bill.
I have gone on to Npower website and account is closed but £175 in credit. Today i have received an email from NPower asking for a reading, this as puzzled me as Scottish Power did this a couple of weeks ago for me apparantly, i am unsure about sending another reading as dont want to be billed twice by 2 companies?
I have gone on to Npower website and account is closed but £175 in credit. Today i have received an email from NPower asking for a reading, this as puzzled me as Scottish Power did this a couple of weeks ago for me apparantly, i am unsure about sending another reading as dont want to be billed twice by 2 companies?
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Comments
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I would reply to the email quoting the readings you gave to SP and the date of those readings. Keep a copy of the email in case there is any dispute. Explain to npower that SP said they would pass the readings over.rosegirl36 wrote: »I have switched from Npower to Scottish power, as part of the process Scottish Power asked for a meter reading a couple of weeks ago which they pass on to Npower to create final bill.
I have gone on to Npower website and account is closed but £175 in credit. Today i have received an email from NPower asking for a reading, this as puzzled me as Scottish Power did this a couple of weeks ago for me apparantly, i am unsure about sending another reading as dont want to be billed twice by 2 companies?
Warning: In the kingdom of the blind, the one-eyed man is king.
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Send the same reading as you gave SP and give the date of the reading. If you have not got the information (bad mistake - you should keep it in your diary at least until you get the SP opening bill), ring SP and get it from themrosegirl36 wrote: »i am unsure about sending another reading as dont want to be billed twice by 2 companies?You might as well ask the Wizard of Oz to give you a big number as pay a Credit Referencing Agency for a so-called 'credit-score'0
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