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User profile cannot be loaded

emerald21
emerald21 Posts: 11,349 Forumite
Part of the Furniture 10,000 Posts Photogenic
in Techie Stuff
Hi it wasn t a case of forgetting the password it says that the user profile cannot be loaded. Can anyone tell me how I can sort this in easy terms please and also what might have caused this. Thank you

Comments

  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    What user profile are you talking about? Is it your MSE one? If so, how have you managed to log on to start this thread?
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Which OS...?
  • emerald21
    emerald21 Posts: 11,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    NiftyDigits wrote: »
    Which OS...?[/QUote

    Hi Its Windows 7
  • emerald21
    emerald21 Posts: 11,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    agrinnall wrote: »
    What user profile are you talking about? Is it your MSE one? If so, how have you managed to log on to start this thread?

    Its on my husbands pc. When he goes to put his password in it says User profile cannot be loaded.
  • closed
    closed Posts: 10,886 Forumite
    backup and factory restore
    !!
    > . !!!! ----> .
  • emerald21
    emerald21 Posts: 11,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    closed wrote: »
    backup and factory restore

    Hi i dont know that much about pc s but you mean put a cd in do you and will it take more than one. How do i factory restore it please ?
  • closed
    closed Posts: 10,886 Forumite
    see the bottom of the speedup sticky thread, or read the manual, it depends on the model

    you'll need one cd for a linux boot disc, one usb hard disk big enough to hold any data, and possibly one cd/dvd for your windows disc
    !!
    > . !!!! ----> .
  • Esqui
    Esqui Posts: 3,414 Forumite
    Boot into safe mode, and access the administrator profile (if it's not visible, you may need to activate it using something like Hiren's boot CD).

    Copy the files from your user profile into a separate folder called Backup, then delete your entire user folder.

    Click start, run and type regedit, then go to HKEY_LOCAL_MACHINE, then Software/Microsoft/Windows NT/Current Version/Profile List.

    One of the entries that drops down from here will be longer, and titled (numbersandletters.bak. Right click and delete it.

    Then reboot, and copy your files back across
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
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