BP Drive in Dine Out website not working for Pizza Express

bertie7777

vouchers still not working, i have been told that bp have been aware of the problem since friday lunch time when the web site crashed and were working on it, but it seems they have nothing to fix it, why should they as its going to cost them alot of money if they do, !!!!!!!!!!!!

Bilbo999

i tried several times yesteday, i have enough vouchers for 4 pizza and the kids are very excited. Big Egg on Face for BP if they dont sort this out and honour vouchers collected.
i have 13 - so that is at least £650 worth of petrol!! Grrrrr

silvermum

Glad I looked here - I am also having the same problem.
The offer doesn't finish until 9/9/13 - so surely we will be able to call helpline to tomorrow?

Cool_1

I have saved enough BP vouchers for 12 pizzas, and I am having the same problem. It says code has already been used.

Thing is sometimes it says that the codes first say OK, then they are not, and then and visa versa!

I phoned the main BP line and I was told to phone the 0800 careline on Monday. He told me he was aware of the problem and had taken a number of calls from customers experiencing the same problem.

If BP are unwilling to resolve this after the amount of money I have spent on Petrol, I will be reporting this to BBC's Watchdog, who would love to make an issue out of this I'm sure.

You wont catch me in a BP station again either if they don't honour their offer.

crumbleaddict

Me too - SOOOO frustrating! have left ranting message on their helpline and emailed careline email. Will now try the number mentioned above!

taziker

I just tried registering 14 coupons, and managed to get a code for just one meal.

Is this a fault, or is it some mass fraud for garage attendants noting down the voucher codes, and then handing out duff vouchers?

I've emailed bp to see what they say.

taziker

I'm guessing if its not a site glitch, and they track the used voucher codes back....they'll find the same email addresses popping up again and again.

Cool_1

Unless BP attendants are copying the codes and stealing the pizzas. Or the codes have been replicated in error, and we've been issued dud vouchers.

Sounds like BP are running a big scam.

Really !!!!ed off, as it took me and the wife a hour to figure out that none of the codes were working.

nigeleaton

Tried this morning website still has same problem with any code entered into the first box being classed as already used, rang the helpline mostly engaged but when answered times out and asks you to leave a message- which you can't do....

Not good

kporter229

nigeleaton wrote: »

Tried this morning website still has same problem with any code entered into the first box being classed as already used, rang the helpline mostly engaged but when answered times out and asks you to leave a message- which you can't do....

Not good

Same here, phone call just goes into a loop. Just tried the codes again and it is now working. All codes went through okay.