BP Drive in Dine Out website not working for Pizza Express

evsyboy

Hi there.

Has anyone been trying to redeem vouchers on the BP site (bp.co.uk/DRIVEINDINEOUT)?

I've noticed that whatever voucher code you enter in to the first field is being rejected and provides an error saying "This code has already been used. Refer to our FAQ for more information".

Seems to be happening no matter what code you enter (I've got a number to redeem).

Anyone else has problems? I know the 'offer' expires on the 9th Sept so seems rather strange it's not working with the deadline so close.

Thanks in advance.

usi

Yes, it happened to me, too. Exactly as you describe. I collected six coupons hoping for a free nice meal at Pizza Express but -as you say, first field says NO!
I am going to contact their BP Careline: 0800402402 (from the FAQ).
Let's hope it is only a technical glitch and not a "dirty trick":)

bertie7777

hi, yes your right , they are not working , i too have a number to redeem , been busy all week and thought i do them on Saturday, 7th sept, and yes same message comes up on the 3rd voucher, CODE BEEN USED BEFORE , and guess what, their hepl line is only open from monday till thursday, this stinks of its costing us toooooo much money
lets fix the web site so no one can redeem any more vouchers

frestonian

Hi,

Yes, same here. out of 8 vouchers could only get 3 accepted. As previous post, helpline not open again until Monday, i.e. after the closing date.

dustybootz

Exactly the same experience here, I have 5 codes and none of them work in the top box (but are fine in the other two boxes). I have sent a complaint in using the webform saying that, unless rectified, I will not be filling up at BP in the near future.

Scottyboy77

Hi, just joined the forum today.

I have 6 vouchers. And have the exact same problem. 1st field is always showing up voucher in use. No matter what voucher code I put in. Very frustrating, and I fear it is a deliberate attempt to prevent over use of the codes and cost them too much money.

Enfieldian

Yep.

Just entered three codes and the first box is saying that the code has already been used....

Linda_Jayne

I've got 6 vouchers to redeem but whichever code I put in the top box, it says that the voucer has previously been redeemed. Not by me!
I hope it's not a scam but predict the phone line will be rather busy on Monday.......after that it's too late!:(

FASTVANS

Ring 0190853000 bp head office out of hours they male says you the only call theyt had but he lies
hit thanks and ring them

FASTVANS

fastvans wrote: »

ring 0190853000 bp head office out of hours they male says you the only call theyt had but he lies
hit thanks and ring them

sorry 01908853000

FASTVANS

enfieldian wrote: »

yep.

Just entered three codes and the first box is saying that the code has already been used....

ring 01908853000