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Result!!!
rabbit_burrow
Posts: 293 Forumite
I don't know if any of you will remember my thread from a couple of months ago (I mentioned that my mortgage was incorrectly shown as 'arrangement to pay')
BUT,
I complained to the mortgage provider (ended up submitting a letter via email as wasn't getting anywhere really with the phone), and they have now rectified the issue with the CRA's & the payments now show as correctly up to date, & they put £100 directly into my bank account for 'inconvenience caused' & an extra £10 for 'incidentals' (paying for statutory reports).
Very pleased now.:beer:
BUT,
I complained to the mortgage provider (ended up submitting a letter via email as wasn't getting anywhere really with the phone), and they have now rectified the issue with the CRA's & the payments now show as correctly up to date, & they put £100 directly into my bank account for 'inconvenience caused' & an extra £10 for 'incidentals' (paying for statutory reports).
Very pleased now.:beer:
0
Comments
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Nice result. Well done.
Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0
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