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Bosch customer services :(
shays_mum
Posts: 1,694 Forumite
Having spent £3000 on bosch products i am dismayed at their level of customer services. After my dishwasher failed within a year of its 2yr warrenty, bosch took 5 attempts to sort that out 
. Again, just barely outside of my warrenty my fridge has failed. The moldings that hold shelves on the fridge door have cracked , baring in mind these bits are molded as part of the door, hence can't buy spare parts!! this happened to my mum as well.
So 2 different models, 2 different addresses & the SAME fault. This has escalated to director levels now & all they are happy to do is make me pay for a new door £120+!!, so much for bosch being products designed for life
Ok deep breath, rant over, thanks for reading, any help is appreciated, thanks in advance
. Again, just barely outside of my warrenty my fridge has failed. The moldings that hold shelves on the fridge door have cracked , baring in mind these bits are molded as part of the door, hence can't buy spare parts!! this happened to my mum as well.So 2 different models, 2 different addresses & the SAME fault
. This has escalated to director levels now & all they are happy to do is make me pay for a new door £120+!!, so much for bosch being products designed for life Ok deep breath, rant over, thanks for reading, any help is appreciated, thanks in advance
No one said it was gonna be easy!
0
Comments
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Who did you purchase it from,did you try complaining to them first?0
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It was bosch direct!!!No one said it was gonna be easy!0
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