What is 'Compensation'?

Sussex_Saver

What is meant by 'compensation' under the Eu regulation?

Is it money to only make up for the inconvenience and distress of having your flight delayed, does it also include 'expenses', ie money that you have had to pay out as a result of the delay?

My wife, I and eight other members of our family were delayed for several hours at Gatwick on a flight to Turkey in June. When we finally arrived in Turkey (in the middle of the night) our connecting transport (that we had paid for as part of the holiday cost) wasn't there because of the flight delay and they refused to come to us saying they had no available taxis (which we don't think was true, the real reason being the middle of the night). We had to hire three taxis at the airport to take us to our resort at a cost of £60 for one and 65 Euros for the other two.

Is the amount we had to spend on the taxis included in the 'compensation' we have received from the airline for the flight delay, or are we entitled to be reimbursed for the taxi fares in addition?

Thanks for any help and advice.

Caz3121

You are not entitled to claim for additional taxi fares. The contract with the airline ends when they deliver you to your arriving airport, and further transportation, trains, coaches etc are outside this contract and they are not responsible for consequential losses.
I would take this up with the travel agent or the transport providers who refused to provide you the service you paid them for and at least you should get a refund on that element, possibly looking to your travel insurance to see if it covers anything else