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Santander 123 and ISA

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  • icarusi
    icarusi Posts: 94 Forumite
    edited 9 September 2013 at 5:50PM
    Maelwys wrote: »
    As long as they're in your name I suspect it'd not matter about different addresses.

    From the Santander site, the Full Terms-and-Conditions just mentions that you "must have two two direct debits set up on the account", not that they have to be paid monthly. However on the FAQ, it specifically says that the CASHBACK benefits require that these Direct Debits be made monthly; so I'd be a little unsure what they're exactly asking for regarding the INTEREST benefit.

    Realistically speaking you'd probably be better to just sidestep the issue and setup two monthly £1 DDs to a charity etc. to cover your back - see forums.moneysavingexpert.com/showthread.php?t=4168667

    There are older threads about the gross interest issue - basically the answer seems to be that you can specially get Santander to set it up that way, but you might need to escalate your query in order to talk to a manager that actually understands what you're talking about before they'll do it.

    I was given the 'active' and per month spiel at 2 local branches today but over the phone just now it's 'active' and can be monthly or quarterly (don't know about annually). Gonna do the charity DD with the extra Giftaid as bloody tax payer, but Santander are spivs for not making this DD aspect *VERY* clear up front, as it's crucial to getting any interest *AT ALL*. FYI Marie Curie and Stroke Association have online forms for DD and Giftaid, some others only have pdf forms for d/l and post.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    icarusi wrote: »
    ?....but Santander are spivs for not making this DD aspect *VERY* clear up front

    They do make the DD aspect *VERY* clear up front. You just have to be bothered to read the T&Cs, which are dead straight forward to understand.
  • innovate wrote: »
    They do make the DD aspect *VERY* clear up front. You just have to be bothered to read the T&Cs, which are dead straight forward to understand.
    Point me to it. If the Santander phone help can't find it and has to ask elsewhere for help, it's not there *IN DETAIL*!!
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