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  • I've managed to sort it now thank you :) their customer service is very helpful and managed to track one down that has just come back as a return. That is one headache over now :)

    We've had everything from there apart from shirts which we haven't bought yet :) and been very please with the quality

    Steph xx
  • CompBunny
    CompBunny Posts: 1,059 Forumite
    Glad your problems are sorted Steph!!
    GC2012: Nov £130.52/£125
    GC2011:Sept:£215
    Oct:£123.98Nov:£120Dec:£138Feb:£94.72

    Quit smoking 10am 17/02/11 - £4315 saved as of Nov'12

    Engaged to my best friend 08/2012:heart2:

  • CompBunny wrote: »
    Glad your problems are sorted Steph!!

    You know how men are just pain in the A r s e :mad: I just can't wait until the right one is here and I can send the two wrong ones back :) xx
  • CompBunny
    CompBunny Posts: 1,059 Forumite
    Stephb1986 wrote: »
    You know how men are just pain in the A r s e :mad: I just can't wait until the right one is here and I can send the two wrong ones back :) xx
    Absolutely ;) Mine wouldn't even considering ordering from here even though I said we could send them back easily if he didn't like! Ah well, we love them to bits hey?
    GC2012: Nov £130.52/£125
    GC2011:Sept:£215
    Oct:£123.98Nov:£120Dec:£138Feb:£94.72

    Quit smoking 10am 17/02/11 - £4315 saved as of Nov'12

    Engaged to my best friend 08/2012:heart2:

  • dinglefoot
    dinglefoot Posts: 2,235 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Stephb1986 wrote: »
    I've managed to sort it now thank you :) their customer service is very helpful and managed to track one down that has just come back as a return. That is one headache over now :)

    We've had everything from there apart from shirts which we haven't bought yet :) and been very please with the quality

    Steph xx

    That's good, I'm very pleased your headache is over :) Judging from the good reviews elsewhere on the internet, I hoped they'd have good customer service. :)
    SPC '21 #075
  • dinglefoot
    dinglefoot Posts: 2,235 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Wow, I was very impressed. Parcel arrived today! I didn't pay for next day delivery, I went for the 3 days option.

    As you said, the material feels good quality and looks nice on too. The only down side is when I was examining it all, there was a small (grease?) mark on the left shoulder of the waistcoat as well as a bit where the pattern hadn't been woven quite right, as though the machine missed a couple of stitches or something. Sorry, finding it a bit difficult to explain. For the money I paid, it's not particularly noticeable...but I know it's there and it'll bug me, so I'm going to try and talk to customer services tomorrow and see if they're able to do anything :)
    SPC '21 #075
  • dinglefoot wrote: »
    Wow, I was very impressed. Parcel arrived today! I didn't pay for next day delivery, I went for the 3 days option.

    As you said, the material feels good quality and looks nice on too. The only down side is when I was examining it all, there was a small (grease?) mark on the left shoulder of the waistcoat as well as a bit where the pattern hadn't been woven quite right, as though the machine missed a couple of stitches or something. Sorry, finding it a bit difficult to explain. For the money I paid, it's not particularly noticeable...but I know it's there and it'll bug me, so I'm going to try and talk to customer services tomorrow and see if they're able to do anything :)

    Ask to speak to Silvana, She sorted out the problem I had yesterday. The new jacket arrived this afternoon and it's perfect!! One happy bunny! plus she told me to keep hold of the other two wrong ones until I'm completely happy :)

    Which style of waistcoat did you go for? I had the Savoy diamond ones

    Steph xx
  • dinglefoot
    dinglefoot Posts: 2,235 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Thank you, I'll see if I can :) That's great service! :)
    Oooh, are they nice? We looked at those, but went for a Windsor swirly one :)
    SPC '21 #075
  • They are lovely I'm so excited it's all nearly done! :D Just need to get shirts now.

    Steph xx
  • Brilliant! Thank you so much OP - three snappy dressing cousins now have waistcoats & cravats to strut in over Christmas - and the fancy dress collection has a couple of extra ties...
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