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myloan.co.uk

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Does anyone have an address for this company or details of the owner/boss?
They took money from my daughters account without authorisation, they agreed they shouldn't have done and that a refund was going to be made. Surprisingly it hasn't been and now I am thinking the only way forward is a small claims case
Thank you for your help in advance :)

Comments

  • piglet25
    piglet25 Posts: 927 Forumite
    Stoptober Survivor
    Thank you :) I will be sorting out a claim, as they have given two dates and missed them both and are now not replying to any emails :(
  • visidigi
    visidigi Posts: 6,561 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That looks like a fronting address tbh.

    The company on it though is listed as Enhance Financial Services Limited

    They seem to be a bit of an issue when you do a quick google...
  • piglet25
    piglet25 Posts: 927 Forumite
    Stoptober Survivor
    Just looked on their website and they have two addresses listed, one entitled their 'principle place of business' so would I be right thinking I should use that address?
  • piglet25
    piglet25 Posts: 927 Forumite
    Stoptober Survivor
    And its only a half hour drive from me so I might even pop up there and ask them for the money face to face . . . ..
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    At the bottom of their home page it says:
    Contact Myloan.co.uk at My Loan, Cottage Street Mill, Cottage Street, Macclesfield, Cheshire, SK11 8DZ

    On their contact us page there is also:
    Registered Office Address
    5300 Lakeside,
    Cheadle Royal Business Park,
    Manchester, SK8 3GP
  • I'll send a LBA to both places and see if I get a response from either one, companies like this really grip my guts :(
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    piglet25 wrote: »
    I'll send a LBA to both places and see if I get a response from either one, companies like this really grip my guts :(

    Don't forget to send the letters in your daughter's name.
    They would probably ignore a letter from you.
  • Just an update as haven't been on earlier as I have been on my jollies :) The full refund was put into my daughters account two days after this post was written and I also sent an email telling them I was going to start court action - result :):)
This discussion has been closed.
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