software problem

zee_2

a downloader program I tried was so good for once I bought it early this year , sometime since then I was offered a 'update ' free ,I have just realised that update is not as good as original program ,deleted it and used copy of original software after rebooting , have just noticed that I still have updated version......question...have XP windows
if I deleted again, did reboot, and then went I went to regedit and did a delete of all files for program , then reinstalled it , would it work or am I missing something
oap and not as bright as a few years ago
any advice welcome

esuhl

There are several folders that Windows puts files in. I can't remember them off the top of my head and I'm using Linux at the mo, but (after uninstalling again) have a look in your user folder... and the "Application Settings" folder and see if you can find any "leftovers".

If that doesn't work, you could try using an application that monitors software installations to help you completely remove them. Uninstall the program you downloaded, and then install one of these applications (or something similar), before re-installing your program and the update that you subsequently obtained.

http://www.freewaregenius.com/uninstall-programs-completely-and-monitor-installations-with-comodo-programs-manager/

http://www.martau.com/document/total-uninstall.php

debitcardmayhem

help us out a bit what is it? However if you have a copy of the original version installer Revo uninstaller may get rid of it for you, but don't mess with regedit unless you have a very good backup. Also it may jst be that having uninstalled it it may not have removed its folders in your Application Data/Settings folder (under your user name in users) try renaming that folder to Progname.old and then re-install the old version...but you haven't given us much to work on.

Edited beaten by esuhl

zee_2

thesoftware is VSO downloader 3.0.0.15 [previous was 3.0.0.0.]
there may be better software BUT I find this easy to use ,the original one ,I used to copy wildlife little vidieos for grandchildren ,no problem BUT the batch I downloaded for last visit, all were listed as windows cannot open file ...ect.
some are Utube others are from little videos on sites.
thanks for the 2 offers of advice.

esuhl

zee wrote: »

thesoftware is VSO downloader 3.0.0.15 [previous was 3.0.0.0.]
there may be better software BUT I find this easy to use ,the original one ,I used to copy wildlife little vidieos for grandchildren ,no problem BUT the batch I downloaded for last visit, all were listed as windows cannot open file ...ect.
some are Utube others are from little videos on sites.
thanks for the 2 offers of advice.

Ahh... If you're having problems playing the files, you might like to install VLC -- it's a media player with enough built-in codecs to be able to play almost any video format.

https://www.videolan.org/vlc/index.html

Or, if you're having problems with the software you're using, Video DownloadHelper is a great (incredibly easy-to-use) add-on for Firefox that can download streamed video. And it's free! :money:

https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/