Does the 7 day cooling off period apply?

jerry12x

Hiya, I recently paid money to a phone unlocking site on the internet through Paypal's mastercard.
I followed their instructions but the download links they supplied did not work.
I got straight back on to paypal and filed a dispute requesting a refund.
As I clicked the button to complete the dispute I saw the immediate refund notice for phone unlocks, but too late.

I tried another unlock site a few minutes later which also failed to do what they claimed.
I got an instant refund by pressing the right button in the paypal dispute process.

I have just heard that I have lost my case to the first unlock site because...
"I purchased a digital or intangible item which isn't covered by buyers protection."
Exactly the same as I bought from the second site where I got an instant Paypal refund.

I thought there was a cooling off period of more that 20 minutes.
I thought it was 7 days. Do I have it wrong?

jerry12x

Yes. I have it wrong.
The Internet site is registered to a Dentists shop in Washington.
America has a three day cooling off period and only for items of $25 and over.
They also have to be bought a certain way.
That is why you see so many items for sale at $24.99.
The price I paid was ... Yes, $24.99.
So no help there.

The address of the scam is 14150 NE 20th St Bellevue, WA. USA

Google maps shows this to be a high class dentist.
Googling the address shows loads of business's to come from that address and only some being web sites.

It is an enormous scam for sure.
I can not post the links that proves that but there is proof they will under no circumstances honour their guarantee.
They are working from an address that seems immune from normal business practice.

Come on guys.
A little help please.
I plan on contacting Washington FTC but they are busy trying to work out how to bomb Syria.

I live in Bolton England.
Help.
Please?