can I get a replacement

alwaysonthego_2

bought a laptop on credit agreement (paid off now) and it keeps going wrong

purchased from dixons on line (yes I know). I have had it since oct 2006

fault 1) mouse left click button push in (had to quote the sales of goods act) away for repair 1 week

Fault 2) Keyboard was not working (away for two weeks)

fault 3) screen keeps flickering and going blank (awaiting repair, being picked up friday)

Now fault one happened at easter and I do not have faith in it. I have alot of course work to do and it has affected my studies. Does anyone know whether I can insist on a replacement?

Blacksheep1979

Probably can - but you'll be hard pushed to get them to admit they're at fault.