BSOD ... blu e screen of death "

pennymakespounds

have been on with this before ... but still happening ..

get the white writing on blue background " BSOD" ...

haven't worked out how i can print or cut & paste .. so hopefully i'll get this right typing it !! .....

crashing every few days . Latest one just now had this detail....

Driver -IRQL-not-less-or equal

Stop 0x000000dr 0x00000004 0x0000000z 0x00000000 0xF6F54F02

USBPORT SYS address F6F54F02 base at F654D000 datestamp 435EC23D

when i first got this laptop... i plugged in a mains 4 plug usb adaptor .. but it soon crashed so i stopped using it .. so just have 4 usbs seperately in the 4 ports on laptop... they are .... mouse....keyboard...modem...printer.

help ? !!

imho

Put this into Google IRQL-not-less-or equal
I had the same problem as you ages ago and it was sonic stage software clashing with another program on my computer

Chippy_Minton

A few ideas:

Look for red or yellow icons in Device Manager (right-click My Computer - Manage), particularly in Universal Serial Bus controllers. Remove anything still there which looks like it was related to the 4 port USB hub.

Also in Computer Management, check Event Viewer (Application and System) for errors or warnings related to USB, mouse, keyboard etc.

Go to https://www.windowsupdate.com and check for any updates, not just critical updates.

Also download and run http://www.memtest.org/ to check for memory errors.

pennymakespounds

chippy ... memtest .. which is the download i need .. there's loads !!

Chippy_Minton

The latest, V1.70 - Pre-Compiled Bootable ISO (.zip) is the easiest. Unzip the .iso within the .zip file and use the Burn Image feature in your CD burner to burn the .iso file to CD.

pennymakespounds

chippy , sorry .. don't really understand .. i've downloaded it ..

but i don't really understand ...

Unzip the .iso within the .zip file and use the Burn Image feature in your CD burner to burn the .iso file to CD

Wonga

pennymakespounds wrote: »

chippy , sorry .. don't really understand .. i've downloaded it ..

but i don't really understand ...

Unzip the .iso within the .zip file and use the Burn Image feature in your CD burner to burn the .iso file to CD

Unzip the zip file to your desktop. You will see an ISO file. Then, with your CD burning software, find the option to 'Burn an Image file', select the ISO and burn. Then just boot of the newly created CD.


If you are still stuck, post back with what CD burning software you use.

Wonga

pennymakespounds wrote: »

when i first got this laptop... i plugged in a mains 4 plug usb adaptor .. but it soon crashed so i stopped using it .. so just have 4 usbs seperately in the 4 ports on laptop... they are .... mouse....keyboard...modem...printer.

help ? !!

Does it happen when online or printing? I suspect it may be memory as earlier mentioned or the next likely would me the ADSL modem. Do you do large downloads (P2P)

pennymakespounds

wonga ...

happens when ..online .. can't recall .. maybe even when offline ?

no large downloads .

just have a few exel and word docs on my machine .. and use internet and email a lot.

no music... no pictures .. about 10% of space used on drive. Biggest file is autoroute !.