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Quick Question RE: Mutual Cancellation
joedi
Posts: 40 Forumite
Hi!
I have just had a buyer use Buy it Now on one of my listings...only to message me minutes later to request a cancellation as they had "bought in error".
I have checked their feedback, and there is no sign that they have done this before, nor have they any bidding retractions.
We all make mistakes, so I am happy to start a mutual cancellation ( and it would be pointless to force them to purchase the item, only to leave me terrible feedback, and poor stars!)
I know I will receive my final value fees back...but what about my listing...and now RE listing fees? Are they reimbursed, or do I have to bear the cost myself?
Thanks
Jo
I have just had a buyer use Buy it Now on one of my listings...only to message me minutes later to request a cancellation as they had "bought in error".
I have checked their feedback, and there is no sign that they have done this before, nor have they any bidding retractions.
We all make mistakes, so I am happy to start a mutual cancellation ( and it would be pointless to force them to purchase the item, only to leave me terrible feedback, and poor stars!)
I know I will receive my final value fees back...but what about my listing...and now RE listing fees? Are they reimbursed, or do I have to bear the cost myself?
Thanks
Jo
0
Comments
-
Your FVF for selling are reimbursed. Nothing more.
And to add, they can still leave any feedback they wish, along with any DSR!0
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