Scottish Power - Annual Statement

Stompa

I had an email from Scottish Power telling me that if I logged into my account I could view my annual statement. A week after receiving the email it has now finally appeared.

Now I would have expected an annual statement to detail exactly how much electricity & gas I've used along with cost etc. However, all it includes is details of the tariff I'm on (unit prices etc.) and the expiry date of that tariff.

Those details are already on my bills, so I'm rather mystified as to what purpose the annual statement serves?

macman

Surely an annual statement must include your annual kWh usage? Otherwise it's not an annual statement, which I understood was a statutory requirment?
Just got mine from EDF today and it covers usage, estimated forward usage, actual and projected costs, tariff details etc-the works.

Stompa

macman wrote: »

Surely an annual statement must include your annual kWh usage? Otherwise it's not an annual statement, which I understood was a statutory requirment?

Indeed, it seems bizarre to me!

NittyGritty

received mine total used over year was 16275, is that bad or good, whats everyone elses if you don't mind me asking, (its all electric) don't have gas

macman

What matters in that case is the E7 split night rate/day rate.
16,275kWh on cheap rate would be brilliant. The same mostly on day rate would make E7 pointless, and be hideously expensive.
So what's the split? As a combined usage total for all-electric, it's low. The average house with gas CH and DHW uses 16,500kW of gas alone each year, plus 3,300kWh of electricity.

Stompa

NittyGritty wrote: »

received mine total used over year was 16275, is that bad or good, whats everyone elses if you don't mind me asking, (its all electric) don't have gas

I assume, since they informed you of your usage, that this wasn't Scottish Power?

NittyGritty

Stompa wrote: »

I assume, since they informed you of your usage, that this wasn't Scottish Power?

yes I,m currently with scottish power, on the energy online saver 20 tariff, due to end in October so will be on look out for another tariff soon

Stompa

NittyGritty wrote: »

yes I,m currently with scottish power, on the energy online saver 20 tariff, due to end in October so will be on look out for another tariff soon

Thanks, perhaps it's just an error on my statement then. I'll contact them.

matelodave

I'm with SP and have just been told that my annual statement is ready although when I look at my account it just shows a bill, not my annual usage - which would be hard as I haven't been with them for a year yet.

I'm already in credit and will be even more by the time my contract runs out at the end of November. It would have balanced to within a couple of ££ if they hadn't faffed around with my dd payments which have gone up & down like a yo-yo.

I read the meter and give it to them once a month and being all electric they got frightened with my winter consumption and upped the DD. Now they've had the summer readings they've dropped again but not enough to counter the increases.

We are all electric (heating, hot water, lighting, cooking etc) and we've used exactly 8859kw in the past 12 months which is 359kw (£38.41) more than my 8500kw estimate (due to the long cold winter that we've just had) - in the same 12 month period last year we managed to get away with 7955 units. My target is to keep my total consumption around 8000kw a year but the cold winter scuppered that.