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Sending package outside of EU

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Hi.

I've received a message from someone in Western Australia who is really interested in a couple of my items.

I have all my listings set to UK only and state in each listing that I will only send within the UK. I don't like the idea of sending outside of the UK, but this person seems to buy a lot of similar items from various countries and has good feedback so I'm considering making an exception.

However, I'm not sure about a couple of things. First of all, which is the safest way to send so I'm completely covered should anything go wrong?

Second, would I do best putting both items in the same package or sending them separate?

Third, to send as RM Airsure what is classed as a small packet? The items weigh very little (less than 120g each). Each item is less than 10x12x8cm in size (before packaging).

Finally, is there anything I need to know about sending items to Australia?

Thanks.
«13

Comments

  • Australia has quite a big list of prohibited items that you can't import so you had better make sure that what yo have sold isn't on the list.

    http://www.customs.gov.au/site/page4369.asp
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    Australia has quite a big list of prohibited items that you can't import so you had better make sure that what yo have sold isn't on the list.

    http://www.customs.gov.au/site/page4369.asp

    Thanks. They are toys, which are on the list, but it says "Children's toys or playthings with a coating that contains excess amounts of toxic compounds such as lead, arsenic and barium."

    I doubt they have that and the other person has bought plenty of similar items from the UK without problem judging by their feedback.

    Just to add, I haven't sold the items yet nor has the person bid, they just want to know the cost to send the items.
  • campdave
    campdave Posts: 2,198 Forumite
    I send 5-10 items per day to Australia, no problems.

    at 120g, you can send as a letter, it will either be small packet or printed papers.

    If the item ends after 4 Sept, ensure you receive enough to cover the extra postage FVF ebay will be implementing.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    campdave wrote: »
    I send 5-10 items per day to Australia, no problems.

    at 120g, you can send as a letter, it will either be small packet or printed papers.

    If the item ends after 4 Sept, ensure you receive enough to cover the extra postage FVF ebay will be implementing.

    I'm sure it'd be too big to be a letter. I just wasn't sure whether they'd be the right size for a small packet or whether they'd be too big for that too, more so if I sent the two items together.

    Thanks, it ends within the next few days so it's fine.
  • campdave
    campdave Posts: 2,198 Forumite
    Small packet is confusing, as long as it's in the prescribed dimensions, it will go as a small packet - there is no distincition in size as with inland items.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    They have now tried to bid and found they can't. I now have a few messages from the same person about the two items. Still not sure I want to send it though.

    I don't believe Airsure gives a signature, is this correct? Would I still have proof of delivery in any other way or is there a better way to send the item so I have proof of delivery?
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    campdave wrote: »
    Small packet is confusing, as long as it's in the prescribed dimensions, it will go as a small packet - there is no distincition in size as with inland items.

    Indeed. I looked up the price on the RM price finder which doesn't give the dimensions for a small packet.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You don't need a signature unless the sale is £150, soon to change to £750.

    None of the RM services are guaranteed to track/pod outside of the UK but Airsure to Aus is very reliable. You need to read the sticky on postage to see what suits your circumstances.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    You don't need a signature unless the sale is £150, soon to change to £750.

    None of the RM services are guaranteed to track/pod outside of the UK but Airsure to Aus is very reliable. You need to read the sticky on postage to see what suits your circumstances.

    I know I don't need one, but I always like to have proof of postage and proof of delivery.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No, I said you don't need a signature. If you want POD then you can get that with Airsure, but you said.
    I don't believe Airsure gives a signature

    So do you want POD or do you want a signature?

    POP on the other hand is free.
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