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Flexplus charged interest on overdraft

I have just logged into my online account and I have incurred £5.50 in daily overdraft charges as expected. (50p per day)

However they have charged me £30.69 (Arranged Overdraft Interest)

Their own terms and conditions states that there is a 50p daily charge for being overdrawn and you will not incur any further fees as long as you remain within your overdraft which I have.

Even then this account does not incur interest charges but instead a £5 daily fee capped at £50 for being in an unarranged overdraft.

Has this happened to anyone else?:mad:
Official DFW Nerd number 227
Proud to be dealing with my debts!!!!

Comments

  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you recently upgraded from a FlexAccount to the FlexPlus account?

    Did they give you the requisite 28 days notice of the charges to be applied (possibly by e-mail)?
  • I upgraded 4/5 months ago and I have just checked my statement with the charges page and it mentions the £5.50 only. To incur the those interest charges I would need an overdraft of over 2k Which mine is nowhere near.
    Official DFW Nerd number 227
    Proud to be dealing with my debts!!!!
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