Hyundai i10 stalling problems

Newcomer

I bought a new Hyundai i10 with cash at a local dealer in October 2012 and in February 2013 it started stalling, the engine just dying when you stop accelerating and to manage in stop start traffic I'd have to slow down with the hand brake and keep the revs up or it would just cut out. It did this for about 9 times on the first occasion then decided to be ok. The garage updated the computer software but it did it again a few weeks later requiring a further update. Two months later the same thing happened again, this time the garage sent it to a larger garage hundreds of miles away "along with other i10's from across the country" they said in an email. I was without my car for a month though they loaned me a hire car.

On 10 August, the problem started again. I've tried to reject the car but they insist that yet again another Hyundai expert look at it. I've written and asked if they can guarantee that after three failures,they will fix it a fourth time and they can't. They say they have to go through this procedure and then the Regional Manager will decide the outcome. The "i10 stalling problem" on the Hyundai forum has had over 7000 views, so clearly this is a really major problem.

Any suggestions please? Thanks.

colino

You have to take your car to another Hyundai dealer. There is a software update for this very problem.

Newcomer

colino wrote: »

You have to take your car to another Hyundai dealer. There is a software update for this very problem.

Hi, thanks for responding but they've done three updates aimed at fixing this and it hasn't worked.

spacey2012

The clutch will be next to fail, I would push for rejection, they are a bit of a dog.

peter_the_piper

spacey2012 wrote: »

The clutch will be next to fail, I would push for rejection, they are a bit of a dog.

Does this apply to the current model or just the older ones? I understood the Picanto/ I10 were much improved.

oliverr

peter_the_piper wrote: »

Does this apply to the current model or just the older ones? I understood the Picanto/ I10 were much improved.

Thats what I was lead to believe, my mum drives a Merc A-Class usually and when she scraped it in a multi-storey and it went in for repair she had an i10 for 2 weeks (slow repair company...:o)

And even with her used to a 2.0 diesel she said how nippy the little 1.2 was and and thought it was great fun, said it was one of the best courtesy cars she had had.

For the OP, from the sounds of it there is an update that could rectify this issue. Get in touch with the dealer (maybe a different one, a bigger one) but these are good little cars I'm lead to believe so try not to lose confidence.

Newcomer

My i10 hire car was nippier than mine too, but then it didn't have the problem mine has

Rain_Shadow

Still, the really long warranty makes it such a better buy than a decent car with a shorter one. Apparently.